Ashley Edwards, Adrian Rugman and Thomas Major believe in providing a professional and respectful funeral service. Great understanding of the needs of our clients is most important to us and we are fully aware that our clients appreciate being treated as individuals. Caring for people is what we do best, and we offer a first class service.
We are very proud of the fact that we have a 4.8/5 Rating on Google Reviews. We obviously don't work for this sort of accolade but knowing that we're doing the best that we can for people is high reward.
You can read our reviews below or visit our Google Page.
If you'd like to leave us a review then please do so on our Google Page. If you don't have a Google account then please feel free to leave your view via the comments box below (we will never give out your contact details to anyone else and names are shortened for privacy as you can see in the testimonials below).
Thank you for the caring and compassionate service you provided for us, delivered in a professional manner.
We came across Wells Funeral Services when going through the most traumatic time in our lives. Rod and his team were not only very professional, but also extremely supportive and understanding throughout, whilst guiding us we were made to feel totally in control allowing us to arrange a perfectly fitting celebration of our mum's life. We can't praise them enough and we highly recommend their services, also thanks to Rod for helping us find the extra support we both needed afterwards.
We asked Rod and his team to recently prepare my Grandmother’s funeral. The service they provided was faultless and everything was perfectly prepared. Rod was not the image of the funeral director we had imagined; he was upbeat and often jolly while always remaining respectful and professional. Rods attitude and conversation lifted everyone’s spirits at such a difficult time. He was always available when requested, always getting back to us immediately with a solution whenever an issue arose. I would like to thank Rod for everything he did and I would highly recommend Wells Funeral Services.
We were so pleased with the personal service we got - nothing was too much trouble and everything went very smoothly at the funeral. I would recommend them to everyone.
I chose Rod for my mum's funeral service as I had seen him on his stall at Wells Market and I always thought he looked a kind, cheerful man. Rod made the whole process very easy and he is very professional. He constantly gave me updates so I knew exactly what was happening the whole way through which was very reassuring.
Very understanding and helpful and I would recommend this company to others and already have. It's a tricky subject to deal with and Rod took me through all of it like a human being not just another customer of which I am very grateful.
As a family with a great sense of humour it was really encouraging to find a funeral director who wasn't phased with our take on life and death, after all every one dies at some time or other. We were lucky with dad who lived until he was 97. The service we had from Wells Funeral Services was first class we would highly recommend them. Thanks, Rod!
Many thanks to Wells Funeral Services for the very well done service for my husband Nicholas recently. It was both sympathetic and true to what we asked for. A huge thank you to Rod Major and his team and also Nicky Sutton the celebrant for a wonderful service and their care and attention to detail. Bless you for the celebration of his life.
Service is the word when using Wells Funeral Services I and my family felt helped and understood by Rod and his associates. Nothing we asked about was too much trouble for them and my Mum's funeral was everything we hoped for.
Rod Major is the most caring and sensitive person and he goes beyond the call of duty with everything he does.
Wells Funeral Services took all the work and hassle out of arranging Mum's funeral. Everything done quickly and efficiently with excellent advice whenever it was needed and all for a very reasonable cost. Many thanks.
We used this company for Mums funeral and Rod and his team did a great job, all went very smoothly. We would use them again if needed, we can highly can highly recommend them. Many thanks to Rod and his team.
I cannot praise you enough. You provided an excellent service. Professional but also friendly. It's been a difficult time for my family and I but you and your team were there for us and nothing was too much trouble. Thank you again for providing my mum with a lovely funeral.
From our first contact with Rod we have had such excellent care at a very sad time. He explained everything so well and was always available to answer any of our queries, returning our calls or messages very quickly. It was made so easy for us and I can’t thank him and his colleagues enough and I highly recommend Wells Funeral Services. Thank you so very much from myself, my brothers, my son and all our family for helping us through this difficult time.
Rod and his team were professional, caring and extremely pleasant to deal with in what was a very sad and difficult time. Rod is a down to earth, charming character who made the process simple, and the end result was a wonderful service that was loved by all, and a perfect send off to my beautiful Mother. I highly recommend Wells Funeral Service, and am grateful for everything that Rod did. Thanks Rod.
Rod Major was recommended to us by a friend, and made all the arrangements sensitively and in the best way we could have wished for. Thank you very much.
We cannot praise Rod Major and his funeral services enough. From the moment he sat at our table to discuss our dad’s funeral we felt he was a perfect fit for our family. He listened to all our wishes, gave us excellent advice and information. With his professional assistance we put together an amazing, bespoke celebration of our Dad’s life. We highly recommend these funeral services. Also the brilliant Nicky Sutton who works alongside Rod as a celebrant. A Totally amazing experience in a very sad, upsetting circumstance. Thank you a million times.
I can't thank you enough for your sensitive care and support during the past few weeks. From the first moment Sally made contact, we had complete faith in you and we knew we'd made the right choice. You instinctively gauged our mood and requirements, gently introducing ideas to help ease the stress, worry and pain. Every aspect of David's care was handled with dignity, compassion and calm professionalism. Thanks to your attention to detail and unobtrusive guidance, the day went exceptionally smoothly and we were able to honour my
darling husband with the farewell he so deserved. There is very little more I can add except to say we would recommend your company unreservedly for its exemplary service.
Jane, Sally, Abbey & Charlie F.
Both Jenny and I were extremely happy with everything you and your colleagues did. It was a very sad day, but both Jenny and I felt a great sense of peace after. Thanks for everything.
Rod Major provided excellent service for the funeral, he explained everything, made suggestions & kept us well informed of the details from day to day. We were satisfied with his service & would recommend Wells Funeral Services. The cremation ceremony was very well organized & conducted. Thank you Rod for all that you did for the family.
Wells Funeral Services was the best quote, not the cheapest but offered a professional service for my late mother. Nothing was too much to ask (this was the first funeral I had to arrange) and they made things very easy and accommodating I would therefore not hesitate to recommend their services. Thanks Rod.
We were recommended Wells Funeral Services by the coroner and it was a very good recommendation. Most of the worries and pressure are eased by Rod and his team, which at the time we were very grateful for. It was very friendly and explained very well with no pressure to do what was not needed. Our wishes were met at every step and the wishes of the deceased respected without question. Many people at the service were impressed with the service and I would without a doubt highly recommend Wells Funeral Services to anybody in the same situation. It is a very refreshing to meet an honest and good service nowadays. Very much recommended and thank you to all the team.
Rod you are easy to talk to at what could be a very sensitive time. You are very informative about the product we went for and nothing was too much trouble. We would definitely recommend you to others
Rod and colleagues arranged top notch send off for Mum. I have no hesitation whatsoever in recommending Wells Funeral Services.
Rod organised my mother's funeral, and I can honestly say everything was done as requested. Rod is a genuine and caring person, nothing was too much trouble, and he was always available to talk to, and resolve any queries we had at a difficult time. So a very big thank you Rod, we would recommend you to anyone, you made my difficult time much easier.
Rod was very prompt in seeing me after my initial phone call. He conducted the whole funeral nightmare with friendly empathy, but with professionalism throughout. I would recommend his services to everyone. There was no sales talk only good advice and very reasonable prices.
What a find! Wells Funeral Services were astounding in every way. At every step of the process, Rod and his team guided us through this difficult time with compassion and professionalism. Nothing was too much trouble and his honest and realistic approach helped us give my mother the best send of we could have given her. Flowers, Celebrant, Order of Service were 5 Stars and a credit to all at Wells Funeral Service. Attendees at mum's funeral did not stop commenting how lovely her service was and what a brilliant send off. Highly Recommended, Thank You.
Lesley and Keith G.
I echo another reviewer in that Rod offers an extremely professional and keenly priced service. In what is always a stressful, emotional time, he is friendly, helpful and flexible, allowing you to tailor a service to suit the needs of you and your family. He is very easy to work with and operates a little gem of a company. Well done and a heartfelt thank you.
I cannot thank you enough for making this awful time much easier and smoother than myself and my family expected rod went above and beyond and did exactly what was required for our needs. We were in a budget and his costs were by far the best around. Thank you again.
Arranging a funeral for a loved one is a very daunting prospect. Rod Major was very supportive of every detail we had in mind as a family.. He was in no way pushy of the services he was able to offer, totally accepting of any arrangements we wanted to make ourselves. He made the whole process straight forward and professional for all the family. Thank you, Rod.
My Mum wanted to put in place her funeral arrangements. I found that this was a very difficult subject which I struggled to discuss with my mother. So I got in touch with Tom. He was brilliant, he listened and was very sensitive to my mum's requirements / needs. After meeting with him, my mum went away feeling relieved and happy, knowing that everything was in place and taken care of in the way she wanted it to be. We would defiantly recommend Wells funeral services and would like to thank Tom for all his kindness and care / support shown.
I found Rod Major extremely easy to talk to and understanding of my wishes. There was no pressure to make me sign up for a more complicated funeral than I wanted. I was very impressed.
I appreciate the open and informed way in which WFS explained the options available to me regarding funeral plans. Frankly, not at all complicated. I know it's a business but when you have someone genuinely interested in providing a tailor made plan for me, rather than for the Funeral Director, you feel peace of mind. Thanks again.
We found the team at Wells Funeral Services to be very professional. They went through the relevant plans and made sure all our requirements were taken into consideration including our budget. We wouldn't hesitate to recommend them.
Arranging a funeral is an onerous and sad task for anybody. However, choosing a caring, kind and supportive Funeral Director can make the unbearable not just bearable but almost pleasant. Trust WFS to carry it off for you in their special way turning tears into smiles.
A friendly and efficient service. Rob is an absolute pleasure to deal with. Cannot recommend highly enough.
A brilliant establishment. I would recommend to anyone.
I can't recommend Thomas enough. He was so understanding. We called him very late at night and he couldn't do enough for us. He was there night and day through out. Thank you so much, Thomas.
Many find talking about end of life and funeral arrangements very difficult, so you need someone who is incredibly kind, understanding and patient - that's what you get at Wells Funeral Service. I would recommend Rod to anyone who is looking to take the worry out of funeral arrangements.
Very professional and friendly, i would highly recommend using Wells Funeral ervices.